Series date: 
02/07/2024 - 7:00am EST to 12/31/2024 - 11:59pm EST

Program Description:

This is a Virtual Educational Activity.

Series Overview

“Just Culture” – is a culture that holds organizations accountable for systems they design and for how they respond to healthcare professional's behaviors fairly and justly. It recognizes that individual employees should not be held accountable for system failures over which they have no control.  It is a matter of promoting a culture where healthcare professionals at any level feel safe to report error that impact the safety of a patient.  The focus is not on blame, but transparency by balancing the need for an open and honest reporting environment with a quality learning environment and culture.   Geisinger Health System is moving to and believes in a “Just Culture” that improves and encourages the reporting of patient safety events and concerns and discussed openly.  It is known that the vast majority of errors in healthcare result from inadequate design of systems processes, simple human error or behavioral choices. The Just Culture Educational Series provides an opportunity for management and employees learn to eliminate processes inconsistent with Just Culture by providing them with supportive materials on how to respond to situations.  The health system’s goal is to remove the fear and reality of blame associated with reporting these unintended errors while holding people accountable for reckless and malicious actions.   The respect demonstrated in a Just Culture is an essential for staff trust and engagement, requisite for comprehensive error reporting, continuous improvement, and high organizational performance. 

Target Audience

This activity is designed for physicians, physicians' assistants, nurses and pharmacists.  Other learner groups such as clinical physicians, nurses, pharmacists and non-clinical senior leaders, directors, managers, supervisors and specific content for staff would also benefit from this education. 

Learning Objectives: 

At the conclusion of this session, the participant should be able to: 
  • state their role in implementing just culture throughout the system
  • explain how just culture will improve our organization
  • state the 5 key principles of just culture
  • define and teach the 3 types of behaviors and appropriate responses to these behaviors
  • utilize the just culture algorithm to analyze a situation and determine correct responses to an employee

Planning Committee

Diane Polombo, PharmD, CPPS, Activity Director
Patricia Lamphear RN, JD
Keith Boell, DO
Maureen Maloney, RN
Cathie Chupka, RN
Chris Raup, MSN, RN

Accreditation 

In support of improving patient care, Geisinger Commonwealth School of Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

 

Credit Designation 

Geisinger Commonwealth School of Medicine designates this live activity for a maximum of 3 AMA PRA Category 1 Credit(s)™.  Physicians should only claim credit commensurate with the extent of their participation in the educational activity.

Geisinger Commonwealth School of Medicine designates this activity for 3 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity. 

Disclosure Policy

Geisinger Commonwealth School of Medicine must ensure balance, independence, objectivity, and scientific rigor in all its continuing education activities. Each person in a position to control the educational content of a CE activity must disclose the existence or non-existence of any financial relationship that they have with an ineligible company. There is no minimum financial threshold; individuals must disclose all financial information, regardless of the amount. Individuals must disclose regardless of their view of the relevance of the relationship to the education. Any identified conflicts of interest will be resolved prior to the start of the activity. Subsequently, disclosure information is made available prior to the start of the activity. 

Series location: 
Geisinger Medical Center & Microsoft Teams Meeting
100 N. Academy Ave
Danville, PA 17822
United States
See map: Google Maps

Sessions

Session Date
Just Culture Training - March 4 and 6, 2024 03/04/2024 - 1:00pm EST to 03/06/2024 - 4:00pm EST