Schedule 

Staley Lawes, PharmD, BCPS, FISMP

• Medication safety is often attributed to individual error, yet many failures stem from system design and human limitations. This session highlights how human factors, cognitive processes, and design elements—such as packaging, labeling, and alerts—contribute to error and offers practical strategies to improve system reliability and support safer medication use.           

Visit the Posters, Simulation Labs Patient Experience, and Employee Health influenza Vaccinations

Daniel Davis, PhD, HEC-C

• Advancing highly reliable patient-centered care is a broad-based effort to close systemic gaps in this critical domain of quality— including gaps in the knowledge and skills fundamental to assessing a patient's capacity and gaining an informed consent to or refusal of treatment. Dr. Sharon Yurkiewicz will introduce this session, highlighting the growing regulatory significance of accurate capacity assessments before turning the podium over to Dr. Dan Davis, PhD, associate chief, clinical ethics and health care communications. Dr. Davis will report out on the results of a survey designed to measure the knowledge and skill gaps and then facilitate a live demonstration of a rigorous capacity assessment of a (standardized) patient.                                                         

• The focus of the presentation is understanding the actions, behaviors and strategies we exhibit or deploy to keep our patients safe.
• Many of these are actively being utilized each day across our hospitals, clinics and surgery centers for improving communication and patient safety.
• By being consistent & deliberate with our actions, behaviors, & strategies we will continue to be successful in mitigating risks, improving patient safety, & ensuring a positive experience for patients & their families while receiving care in our Geisinger facilities.

• Brief personal background
• Why they are sharing their story
• Context of their care experience (e.g., diagnosis, visit type, inpatient stay)
• Key moments of patient care
• Emotional impact
• Experiences – positive and opportunities
• What matters most to the patient
• Advice to staff and organization
• Wrap-up of patient story

• Variation in clinical care remains a persistent challenge, contributing to preventable harm, inconsistent outcomes, and rising costs. This presentation examines ProvenCare, Geisinger’s evidence-based care delivery model, as a case study in operationalizing reliability at scale. Drawing on real-world implementation, this talk explores how standardized clinical pathways, embedded decision support, multidisciplinary design, and continuous performance monitoring can translate clinical evidence into consistent practice across the care continuum. Emphasis is placed on the integration of
  clinical informatics, data analytics, and frontline engagement to reduce unwarranted variation and sustain improvements in quality, safety, and efficiency.

• This presentation provides an overview of how Geisinger Health Plan makes it easier than ever for patients and members to take control of their health with convenient at-home testing and screening services. From early detection tools for conditions like diabetes and colon cancer to assessments that support bone health and osteoporosis prevention, GHP’s at-home options empower patients to act sooner and stay proactive for minimal to no cost. This session will also highlight the partnership between the GHP and the Clinical Enterprise to provide these services to advance system-wide excellence.

• Morbidity and Mortality conferences have long served as a cornerstone of healthcare learning, but their impact is often limited when discussions end without action. This session will introduce a structured approach to moving from case review to improvement planning using a standardized IM&M template. Participants will learn the importance of identifying contributing factors, developing actionable recommendations, assigning ownership, and creating follow-up plans that support accountability and measurable change. Through real-world examples, attendees will leave with practical tools they can apply immediately to strengthen the impact of their own IM&M processes.  

Anthony Petrick, MD, Chief Quality Officer

*Topics/speakers are subject to change.