Second Annual Clinical Quality Symposium

October 21, 2025
This is an in-person educational activity. The symposium covers quality, safety and patient experience and how it affects our staff and patients.  Prepares staff with knowledge and best practices in patient safety, infection control and the patient experience through panel discussions, interactive workshops, poster sessions and speakers. Participation in this activity will fulfill the annual requirement of six Geisinger-mandated Continuing Medical Education (CME) hours focused on medical malpractice reduction for Geisinger physicians and advanced practice providers (APPs).  *Credit Hours for this conference, will be determined when final schedule is approved.  
 
PDF icon Link to information about Quality Symposium Abstract Submission Information 
Deadline is August 4, 2025
Submission Form

Target Audience

This activity is designed for physicians, nurses, pharmacists, physician assistants and social workers. Other learner groups such as medical students, nursing students, residents and fellows would also benefit from this education. 

Learning Objectives

At the completion of this course, the participant should be able to:

  • develop working knowledge principles and importance of CANDOR
  • identify patient safety risks within the healthcare setting
  • describe workings of CoPa and GPOP
  • identify resources for education
  • discuss driving principles for patient experience improvement
  • discuss executive leadership perspectives on quality movement at Geisinger
Refund Policy
A full refund will be given for any cancellations received up to one week prior to the course.  No refunds for no-shows. 
 
Course Cancellation Policy
In the unusual circumstance that this course is cancelled, you will be called and/or emailed, and any tuition fees received would be refunded in full.  Geisinger is not responsible for any airfare, hotel or other costs incurred.
 
Attendance
Attendance will be recorded within three to four days of the conclusion of the activity.  Credit will display on your continuing education transcript once the activity evaluation is completed.  
    Course summary
    Available credit: 
    • 6.00 AAPA Category I CME
    • 0.00 ACPE
    • 6.00 AMA PRA Category 1 Credit™
    • 6.00 ANCC
    • 6.00 ASWB
    • 6.00 Participation Credit
    Course opens: 
    05/30/2025
    Course expires: 
    11/04/2025
    Event starts: 
    10/21/2025 - 8:00am EDT
    Event ends: 
    10/21/2025 - 4:30pm EDT
    Cost:
    $100.00
    Add to calendar: 
    Rating: 
    0

    Schedule 

    7:30 – 8:00 am                              
    Registration/Continental Breakfast
     
    8:00 – 8:15 am                              
    Welcome
    Donna Hahn, MSN, RN, Vice President Quality, Safety and Patient Experience and
    Anthony Petrick, MD, Chief Quality Officer
     
    8:15 – 9:15 am                         
    Keynote Speaker
    Building Trust and Social Capitol During a Time of Turmoil
    Dr. Tom Lee, Press Ganey
                                                             
    9:15 – 9:45 am                              
    Professionalism at Geisinger
    Heather Stafford, BSN, MHA, CIC, Associate Vice President Quality and Safety
                                                                           
    9:45 – 10:00 am                           
    Morning Break
     
    10:00 – 11:45 am                         
    Quality in Action
    Chris Raup, MSN, RN, System Director Risk and Patient Safety;
    Cindy Sheridan, Esq., Associate Chief Legal Officer Litigation Services; and
    Yatin Mehta, MD, Physician, Pulmonary and Critical Care
                                                                                                        
    11:45 – 1:00 pm                           
    Luncheon will be provided
    Visit the Posters, Infection Control, and Employee Health influenza Vaccinations
     
    1:00 – 2:00 pm                             
    Executive Team Panel Discussion
    Jason Mitchell, MD, Executive Vice President and Chief Medical Officer;
    Janet Tomcavage, EVP Chief Nursing Executive; and
    Megan Brosious, Executive Vice President and Chief Operating Officer
                                                                           
    2:00 – 3:30 pm                             
    Ted Talks: 
     
    Why Quality Metrics, Health Plan Star Ratings, and HEDIS Measures Matter to Geisinger Clinicians
    Bhargavi Degapudi, MD, Medical Director, Medical Operations
     
    Analytics Presentation
    Casey Cauthorn, MS, VP Enterprise Analytics
     
    Workplace Violence/Security
    Sean McGinley, AVP Police and Security Operations
     
    HRO Overview
                                                                           
    3:30 – 4:00 pm                              
    Award Ceremony
     
    4:00 – 4:15 pm                              
    Closing Remarks
    Keith Boell, DO, Chief Quality Officer
     
    4:15 pm
    Evaluations/Adjournment 
     
    *Topics/speakers are subject to change.
     
    Henry Hood Center for Health Research
    100 North Academy Avenue
    Danville, PA
    United States

    All visitors to the Geisinger campus, please park in the patient parking lot. A shuttle bus will take you to the Henry Hood Center for Health Research, please notify the driver when boarding the bus of your final destination.

    Travel

    Henry Hood Center for Health Research is located on the Geisinger Campus in Danville, Pennsylvania (Montour County), Exit 224 on Interstate 80. Routes 11 and 54 also intersect in Danville.

    Guest Faculty

    Thomas H. Lee, MD
    Chief Medical Officer, Press Ganey
    Dr. Lee is responsible for developing clinical and operational strategies
    to help providers measure and improve the patient experience, with
    overarching goals of reducing patient suffering and improving the value of care.
    Boston, MA

    Geisinger Faculty

    Keith Boell, DO
    Chief Quality Officer 
     
    Megan Brosious
    Executive Vice President and Chief Medical Officer 
     
    Casey Cauthorn, MS
    Vice President, Enterprise Analytics 
     
    Gordon Cole, RN
    Manager, Nursing Quality 
     
    Bhargavi Degapudi, MD
    Medical Director, Medical Operations
     
    Eileen Evert, RN
    Senior Director, Quality and Accreditation, GHP
     
    Lindsey Ford, RN
    Director Nursing 
     
    Donna Hahn, MSN, RN
    Vice President, Quality, Safety and Patient Experience
     
    Kristina Lytle, MSW
    Director, Care Management 
     
    Awathif Mackeen, MD
    Geisinger Medical Education, Quality and Safety Director 
     
    Sean McGinley
    Associate Vice President, Police and Security Operations
     
    Yatin Mehta, MD
    Physician, Pulmonary and Critical Care 
     
    Amy Minnich, RN
    Activity Director 
    Associate Vice President, Quality and Safety 
     
    Jason Mitchell, MD
    Executive Vice President and Chief Medical Officer 
     
    Lauren Murphy, RN
    Manager, Nursing Quality 
     
    Jan Persing
    Associate Executive Assistant
     
    Anthony Petrick, MD
    Chief Quality Officer 
     
    Diane Polombo, PharmD
    Director, Medication Safety 
     
    Chris Raup, MSN, RN
    System Director, Risk and Patient Safety
     
    Gale Shalongo, RN
    Director Nursing 
     
    Cindy Sheridan, Esq. 
    Associate Chief Legal Officer Litigation Services 
     
    Margrit Shoemaker, MD
    UME Faculty 
     
    Heather Stafford, BSN, MHA, CIC
    Associate Vice President, Quality and Safety 
     
    Karen Tillotson, PA-C
    Director, AP Neuroscience Residency and Education 
     
    Janet Tomcavage, MSN, RN
    Executive Vice President, Chief Nursing Executive 
     
    Noelle Visconti
    Project Coordinator 

    Content Disclosure

    The faculty has attested that their presentations and/or content are HIPAA compliant.  
     
    Individuals in a position to control educational content for this activity have disclosed no relevant financial relationships. 
     
    CE Committee Members/Content Reviewer(s) have disclosed no relevant financial relationships with commercial interests. 
     
    *Any/All relevant financial relationships have been mitigated.  

    Accreditation 

    In support of improving patient care, Geisinger College of Health Sciences is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

     

     

     

    As a Jointly Accredited Organization, Geisinger College of Health Sciences is approved to offer social work continuing education by the Association of Social Worker Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 6 clinical continuing education credits. 

    Credit Designation 

    Geisinger College of Health Sciences designates this live activity for a maximum of 6 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the educational activity. 

    Geisinger College of Health Sciences designates this live activity for 6 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity. 

    This live activity is approved for 6 contact hours (0.6 CEUs) of continuing pharmacy education credit JA0008072-0000-25-pending. 

    Geisinger College of Health Sciences has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 6 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation. 

     

    Disclosure Policy 

    Faculty and all others who have the ability to control the content of continuing education activity sponsored by Geisinger College of Health Sciences must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s). 

    Commercial Support

    None

    Available Credit

    • 6.00 AAPA Category I CME
    • 0.00 ACPE
    • 6.00 AMA PRA Category 1 Credit™
    • 6.00 ANCC
    • 6.00 ASWB
    • 6.00 Participation Credit

    Price

    Cost:
    $100.00
    Please login or register to take this course.
    To register, please select your appropriate registration type (Standard or Student) from the options above and click “Add to Cart.” Once your cart appears, proceed by clicking “Checkout” and follow the on-screen prompts to complete your payment and finalize your registration.
    If you have any questions or require assistance, please contact the Continuing Education Office at 570-271-6692 or email us at [email protected].