Responding to Microaggressions

Wilkes-Barre, PA US
April 30, 2024

This is a live Educational Activity. 

A survey of Geisinger residents and fellows show, learners are all too frequently the targets of biased behaviors on the part of patients and their loved ones, as well as on the part of their colleagues on health care teams. This workshop reflects an effort and desire to help learners more effectively navigate these difficult, potentially harmful situations by empowering them with knowledge and skill. However, this workshop is not just an intervention, conceived as a solution to this recurrent, widespread problem. It is also an effort to challenge learners to deepen their awareness of their own usually unconscious (or “implicit”) biases--and of the sometimes silent, but often adverse impact of bias on others and themselves.


Target Audience

This activity is designed for physicians of any specialty who are involved in teaching residents, fellows and students. The workshop is designed to help these educators to improve their own skills in responding to microaggressions, and to pass on knowledge and skills to their learners.  Other learner groups such as all other Geisinger staff would also benefit from this education. 

Learning Objectives

At the completion of this course, the participant should be able to:

  • examine personal biases including unconscious bias
  • practice recognition of bias, discrimination and prejudice in the clinical setting
  • develop and practice responses to a microaggression, with the aim of maintaining relationships with colleagues and patients but lessening the impact of the microaggression
  • improve comfort and skill in leading a team debrief in response to a microaggression

Course Cancellation Policy

In the unusual circumstance that this course is cancelled, you will be called and/or emailed, and any tuition fees received would be refunded in full.  Geisinger is not responsible for any airfare, hotel or other costs incurred.


Your attendance will be recorded within three to four days of the conclusion of the activity.  Credit will display on your continuing education transcript once the activity evaluation is completed.  
    Course summary
    Available credit: 
    • 4.50 AMA PRA Category 1 Credit
    • 4.50 Approved for AMA Credit
    Course opens: 
    Course expires: 
    Event starts: 
    04/30/2024 - 9:30am EDT
    Event ends: 
    04/30/2024 - 3:00pm EDT
    9:30 am - 9:50 am
    Introduction and Overview: DEI and Belonging
    9:50 am - 10:50 am
    Exploring Diversity and Privilege
    10:50 am - 11:00 am
    11:00 am - 11:55 am 
    Exploring Oppression
    12:00 pm - 12:30 pm
    12:30 pm - 12:55 pm
    Speak OUTs
    Reporting of the Experience of Microaggressions in the Workplace
    12:55 pm - 2:55 pm
    Boalean Theater/Theater of the Oppressed Role Playing
    2:55 pm - 3:00 pm
    HCP Evaluations and CE Evaluations/Adjourn
    Geisinger Wyoming Valley
    6 Wildflower Drive
    GEMS Center
    Wilkes-Barre, PA 18702
    United States
    +1 (570) 271-6692
    Geisinger Faculty
    Daniel Davis, PhD
    Activity Director
    Associate Chief, Clinical Ethics and Healthcare Communication
    Lisa Schroeder, MD, MA
    Associate, Rheumatology
    Core Faculty, Healthcare Communication
    Jonathan Swinden, MD
    Associate, Hospital Medicine
    Core Faculty, Healthcare Communication
    Tanisha Robinson, MD
    Program Director Clinical Skills, Clinical Skills Education
    Geisinger Medical Center


    In support of improving patient care, Geisinger Commonwealth School of Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.




    Credit Designation 

    Geisinger Commonwealth School of Medicine designates this live activity for a maximum of 4.5 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the educational activity. 

    Disclosure Policy 

    Faculty and all others who have the ability to control the content of continuing education activity sponsored by Geisinger Commonwealth School of Medicine must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s). 


    Available Credit

    • 4.50 AMA PRA Category 1 Credit
    • 4.50 Approved for AMA Credit


    Please login or register to take this course.
    This program is for Geisinger employees only.