Just Culture Training April - May

Danville, PA US
April 29, 2024 to May 7, 2024

This is hybrid educational activity. 

“Just Culture” – is a culture that holds organizations accountable for systems they design and for how they respond to healthcare professional's behaviors fairly and justly. It recognizes that individual employees should not be held accountable for system failures over which they have no control.  It is a matter of promoting a culture where healthcare professionals at any level feel safe to report error that impact the safety of a patient.  The focus is not on blame, but transparency by balancing the need for an open and honest reporting environment with a quality learning environment and culture.   Geisinger Health System is moving to and believes in a “Just Culture” that improves and encourages the reporting of patient safety events and concerns and discussed openly.  It is known that the vast majority of errors in healthcare result from inadequate design of systems processes, simple human error or behavioral choices. The Just Culture Educational Series provides an opportunity for management and employees learn to eliminate processes inconsistent with Just Culture by providing them with supportive materials on how to respond to situations.  The health system’s goal is to remove the fear and reality of blame associated with reporting these unintended errors while holding people accountable for reckless and malicious actions.   The respect demonstrated in a Just Culture is an essential for staff trust and engagement, requisite for comprehensive error reporting, continuous improvement, and high organizational performance. 

Target Audience

This activity is designed for physicians, physicians' assistants, nurses and pharmacists.  Other learner groups such as clinical physicians, nurses, pharmacists and non-clinical senior leaders, directors, managers, supervisors and specific content for staff would also benefit from this education. 

Learning Objectives

At the completion of this course, the participant should be able to:

  • state their role in implementing just culture throughout the system
  • explain how just culture will improve our organization
  • state the 5 key principles of just culture
  • define and teach the 3 types of behaviors and appropriate responses to these behaviors
  • utilize the just culture algorithm to analyze a situation and determine correct responses to an employee
Refund Policy
A full refund will be given for any cancellations received up to one week prior to the course.  No refunds for no-shows. 
Course Cancellation Policy
In the unusual circumstance that this course is cancelled, you will be called and/or emailed, and any tuition fees received would be refunded in full.  Geisinger is not responsible for any airfare, hotel or other costs incurred.
Your attendance will be recorded within three to four days of the conclusion of the activity.  Credit will display on your continuing education transcript once the activity evaluation is completed.  
Virtual Information
All details pertaining to the links for this activity will be sent once you are registered for the activity. 
    Course summary
    Available credit: 
    • 3.00 ACPE
    • 3.00 AMA PRA Category 1 Credit
    • 3.00 ANCC
    • 3.00 Participation Credit
    Course opens: 
    Course expires: 
    Event starts: 
    04/29/2024 - 7:00am EDT
    Event ends: 
    05/07/2024 - 5:00pm EDT
    Geisinger Medical Center & Virtual using Microsoft Teams
    100 North Academy Ave
    Danville, PA 17821
    United States
    Geisinger Faculty
    Jane Whitney, RN, BSHA
    System Quality Consultant Senior 
    Patient Safety Risk Management
    Geisinger Medical Center


    In support of improving patient care, Geisinger Commonwealth School of Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.




    Credit Designation 

    Geisinger Commonwealth School of Medicine designates this live activity for a maximum of 3 AMA PRA Category 1 Credit(s)™.  Physicians should only claim credit commensurate with the extent of their participation in the educational activity.

    Geisinger Commonwealth School of Medicine designates this activity for 3 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity. 

    This live activity is approved for 3 contact hours (0.3 CEUs) of continuing pharmacy education credit JA0008072-0000-24-040-L99-P. 


    This activity was planned by and for the healthcare team, and learners will receive 3 Interprofessional Continuing Education (IPCE) credits for learning and change.


    Disclosure Policy 

    Faculty and all others who have the ability to control the content of continuing education activity sponsored by Geisinger Commonwealth School of Medicine must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s). 


    Available Credit

    • 3.00 ACPE
    • 3.00 AMA PRA Category 1 Credit
    • 3.00 ANCC
    • 3.00 Participation Credit


    Please login or register to take this course.