Introduction to Quality: Starting with QI

Enduring - This is a virtual, asynchronous educational session that is part of the Center for Faculty and Professional Development’s Foundations in Health Systems Science series.

Healthcare delivery science education (HDSE) is increasingly needed by physicians balancing clinical care, practice management, and leadership responsibilities in their daily lives. Continuing professional development initiatives can empower health professionals to optimize strategic and system-focused educational roles and responsibilities.

Target Audience

This activity is designed for physicians, pharmacists, nurses, advanced practitioners, and all health professions educators across the Geisinger system.  Other learner groups such as residents and fellows, non-clinician educators, program administrators, program Organizers and directors would also benefit from this education.

Learning Objectives

At the completion of this course, the participant should be able to:

  • explain the relationship between Quality Improvement (QI) and Systems Thinking.
  • identify the Model for Improvement.
  • summarize fundamental steps for quality improvement.
  • recognize undergraduate medical education and graduate medical education expectations for QI.
  • illustrate how to introduce EQUIPS and the work for the committee.
    Course summary
    Available credit: 
    • 1.00 AMA PRA Category 1 Credit
    • 1.00 ANCC
    • 1.00 Participation Credit
    Course opens: 
    Course expires: 

    Introduction to Quality: Starting with QI

    This is an asynchronous enduring material activity.
    Activity Director
    Nicole Woll, PhD, MEd
    Vice Dean, Faculty and Professional Development
    Executive Director, Geisinger Academy of Educators
    Geisinger Medical Center
    Geisinger Faculty
    Rose Barham, MD, MS
    Associate Program Director, Medicine-Pediatrics Residency Program
    Physician, Medicine-Pediatrics Hospitalist
    Geisinger Medical Center


    In support of improving patient care, Geisinger Commonwealth School of Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Credit Designation 

    Geisinger Commonwealth School of Medicine designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the educational activity. 

    Geisinger Commonwealth School of Medicine designates this live activity for 1 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity.


    This Geisinger continuing education activity is designed for use by healthcare professionals for educational purposes only.  Information and opinions offered by the contributors represent their viewpoints.  Conclusions drawn by the participant should be derived from careful consideration of all available scientific information. Prescription information and use of medical devices should be undertaken only after confirmation by consulting the FDA-approved uses and information.
    While Geisinger makes every effort to have accurate information presented, no warranty, expressed or implied, is offered.  The participant should use his/her clinical judgment, knowledge, experience, and diagnostic decision-making before applying any information whether provided here or by others, for any professional use.

    Terms of Approval

    September 01, 2023 – September 01, 2026

    Original release date

    September 01, 2023

    Peer Review

    On September 01, 2023, this continuing education online material was reviewed by Gregory Titman, MEd, Senior Education Specialist, Educational Technology, Center for Faculty and Professional Development, Geisinger College of Health Sciences. To ensure the scientific relevance of this enduring material, its contents will be reviewed again in September 2026.


    Faculty and all others who have the ability to control the content of continuing education activities sponsored by the Geisinger Commonwealth School of Medicine must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s).

    If at any time during this activity you feel that there has been commercial or promotional bias, please inform us by using the commercial bias comments box on the evaluation form.  Please answer the questions about balance on the CE activity evaluation form candidly.

    The following individual(s) have reported no financial or other relationships with commercial entities who products/services may relate to the educational content of this activity:

    Gregory Titman, MEd, Rose Barham, MD, MS, Nicole Woll PhD, MEd, Rob Cooney, MD, MSMedEd, Karen Tillotson, PA-C, Rebecca Stoudt, DNP, PhD, CRNA, Daniel Longyhore, PharmD, Annie Seif, BS and Kristi Shirk, BA.

    Available Credit

    • 1.00 AMA PRA Category 1 Credit
    • 1.00 ANCC
    • 1.00 Participation Credit


    Please login or register to take this course.
    If you are a Geisinger employee and want to pay with an AU, please read this page to properly charge your AU and avoid paying the fee yourself.