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ForwardInterprofessional Communication Perioperative Nursing Leadership
Communication and Conflict Workshop. The adapted workshop will integrate brief didactics, reflective
dialogue, and practical, communication skills training with a focus on the skills useful in responding to disrespect, resolving
conflict, and cultivating respect, psychological safety, and trust. Learner-participants should attend to close a ubiquitous gap in
their education and training as healthcare professionals—the lack of explicit formal adequate education and training in the
communication skills critical to effective interprofessional collaboration
Target Audience
This activity is designed for Perioperative Nursing Leaders in the system.
Learning Objectives
At the completion of this course, the participant should be able to:
1. Describe the evidence supporting the critical importance of mutual respect, accountability, psychological safety, and trust in
interprofessional communication and collaboration and in advancing high reliability at Geisinger
2. Utilize communication skills and strategies in responding to disrespect and in demonstrating the 7 forms of mutual respect
3. Utilize communication skills and strategies in cultivating psychological safety within and across team
4. Identify different forms of conflict in the health care setting and, in respond, utilize communication skills and strategies in
resolving conflict
5. Understand—and increasingly act upon—the critical importance of the dual communication skill, i.e., self-awareness and
self-regulation
All visitors to the Geisinger campus, please park in the patient parking lot. A shuttle bus will take you to the Henry Hood Center for Health Research, please notify the driver when boarding the bus of your final destination.
Travel
Henry Hood Center for Health Research is located on the Geisinger Campus in Danville, PA (Montour County), Exit 224 on Interstate 80. Routes 11 and 54 also intersect in Danville.
Geisinger Faculty
Content Disclosure
Accreditation
In support of improving patient care, Geisinger College of Health Sciences is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation
Geisinger College of Health Sciences designates this live activity for 5 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity.
Disclosure Policy
Faculty and all others who have the ability to control the content of continuing education activity sponsored by Geisinger College of Health Sciences must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s).
Commercial Support
None
Available Credit
- 5.00 ANCC
- 5.00 Participation Credit