First Annual Clinical Quality Symposium

Danville, PA US
October 24, 2024

This is an in-person educational activity.  The symposium will cover quality, safety, and patient experience and how it effects our staff and patients.  It will prepare staff with knowledge and best practices in patient safety, infection control, regulatory updates and the patient experience through panel discussions, interactive workshops, poster sessions and expert speakers.  Highlighted discussions for this symposium will include mock legal deposition, candor process, voice of the patient, risk event reporting, patient room of horrors where participants can walk through an interactive session on identifying safety concerns.  Other TED talks planned with panel discussions on regulatory functions, ProvenCare model, medication safety and diagnostic safety. The symposium will also feature quality poster sessions by residents, medical and nursing students.  

Target Audience

This activity is designed for physicians from all disciplines, nurses, pharmacist, social workers and physician assistants. Other learner groups such as medical students, nursing students, residents, and fellows would also benefit from this education. 

Learning Objectives

At the completion of this course, the participant should be able to:

  • discuss patient safety event reporting
  • develop working knowledge principles and importance of the Candor process
  • develop understanding of Regulatory Agencies and Functions
  • discuss patient and family perception of patient safety events
  • identify patient safety risks within the healthcare setting (Room of Horrors)
Refund Policy
A full refund will be given for any cancellations received up to one week prior to the course.  No refunds for no-shows. 
 
Course Cancellation Policy
In the unusual circumstance that this course is cancelled, you will be called and/or emailed, and any tuition fees received would be refunded in full.  Geisinger is not responsible for any airfare, hotel or other costs incurred.
 
Attendance
Your attendance will be recorded within three to four days of the conclusion of the activity.  Credit will display on your continuing education transcript once the activity evaluation is completed.  

    Additional Information

    AttachmentSize
    PDF icon Poster Session Descriptions.pdf196.89 KB
    Course summary
    Available credit: 
    • 6.50 AAPA Category I CME
    • 6.50 ACPE
    • 6.50 AMA PRA Category 1 Credit™
    • 6.50 ANCC
    • 6.50 ASWB
    • 6.50 Participation Credit
    Course opens: 
    05/21/2024
    Course expires: 
    11/07/2024
    Event starts: 
    10/24/2024 - 8:00am EDT
    Event ends: 
    10/24/2024 - 4:30pm EDT
    Cost:
    $100.00
    Add to calendar: 
    Rating: 
    0

    Schedule        

    7:30 am                                               
    Registration/Continental Breakfast
     
    8:00 am                                               
    Welcome
    Donna Hahn, BSN, Vice President Quality, Safety and Patient Experience
    Amanda Cresswell, MSN, Vice President Nursing Education, Magnet and Research                                                                                              
     
    8:15 am                                               
    Perception of Quality     
    Dr. Terry Gilliland, President, Chief Executive Officer
    Dr. J. Edward Hartle, Executive Vice President, Chief Medical Officer
    Dr. Gerald Maloney, Chief Medical Officer, Geisinger System Hospitals
    Crystal Muthler, Vice President, Chief Nursing Officer Central Region
    Dr. Anthony Petrick, Chief Quality Officer
     
    9:00 am                                               
    Candor/Mock Deposition
    Cindy Sheridan, Associate Chief Legal Officer, Litigation Services                                                                                   
     
    10:15 am
    Morning Break
     
    10:30 am            
    Voice of the Patient and Patient Experience
    Dr. Greg Burke, Chief Patient Experience Officer
    John Mullen, RN, Patient Voice
    Brion Lieberman, Chief Human Resources Officer, Patient Voice
    Mr.& Mrs. Wes Mills, Patient Voice
                                                                   
    11:30 – 1:00 pm                              
    Breakout Groups (Groups will be pre-selected and distributed the morning of the conference)
     
    11:30 AM – 12:00 PM
    Group A – Lunch (will be provided)
    Group B – Room of Horrors
    Group C – Poster Sessions/Exhibitors/Flu Shot Station
     
    12:00 PM – 12:30 PM
    Group A – Room of Horrors
    Group B – Poster Sessions/Exhibitors/Flu Shot Station
    Group C – Lunch (will be provided)
     
    12:30 PM - 1:00 PM
    Group A – Poster Sessions/Exhibitors/Flu Shot Station
    Group B – Lunch (will be provided)
    Group C – Room of Horrors
     
    1:00 pm                                              
    Patient Safety Reporting in Pennsylvania: A Year in Review
    Megan Shetterly, Patient Safety Advisor, PA Patient Safety Authority 
    Shawn Kepner, Data Scientist, PA Patient Safety Authority 
     
    1:45 pm                                              
    Safety Documentation
    Cindy Sheridan, Associate Chief Legal Officer, Litigation Services
    Chris Raup, MSN, System Director, Risk Management and Patient Safety Legal Tips
     
    2:30 pm                                              
    Afternoon Break
     
    2:45 pm                                              
    TED Talks (15 minutes each)
    Regulatory Functions
    Patty Novak, MSN, System Director Regulatory and Accreditation          
                                                                   
    Diagnostic Safety  
    Dr. Divvy Upadhyay, Program Manager Safer DX
                                                                   
    ProvenCare
    Rachel Van Loan, Manager Quality Optimization
                                                                   
    Medication Safety
    Diane Polombo, PharmD, Director Medication Safety
     
    3:45 pm                                              
    Closing Session and Awards
     
    4:00 pm
    Evaluations/Adjournment
     
    *Topics and speakers are subject to change. 
    Henry Hood Center for Health Research
    100 North Academy Avenue
    Danville, PA 17822
    United States

    All visitors to the Geisinger campus, please park in the patient parking lot.  A shuttle bus will take you to the Henry Hood Center for Health Research, please notify the driver when boarding the bus of your final destination.  

    Travel

    Henry Hood Center for Health Research is located on the Geisinger Campus in Danville, Pennsylvania (Montour County), Exit 224 on Interstate 80. Routes 11 and 54 also intersect in Danville.

    Geisinger Faculty:

    Dr. Greg Burke
    Chief Patient Experience Officer
    Geisinger Medical Center
     
    Amanda Cresswell, MSN
    Vice President Nursing Education, Magnet and Research
    Geisinger Medical Center 
     
    Dr. Terry Gilliland, President
    Chief Executive Officer
    Geisinger Medical Center
     
    Donna Hahn, BSN
    Vice President Quality, Safety and Patient Experience
    Geisinger Medical Center                                                               
     
    Dr. J. Edward Hartle
    Executive Vice President, Chief Medical Officer
    Geisinger Medical Center
     
    Brion Lieberman
    Chief Human Resources Officer, Patient Voice
    Geisinger Medical Center
     
    Dr. Gerald Maloney
    Chief Medical Officer, Geisinger System Hospitals
    Geisinger South Wilkes-Barre
     
    John Mullen, RN
    Registered Nurse, Patient Voice
    Geisinger Medical Center
     
    Patty Novak, MSN
    System Director, Regulatory and Accreditation
    Geisinger Medical Center     
     
    Dr. Anthony Petrick
    Division Chief Quality Officer
    Geisinger Medical Center
     
    Diane Polombo, PharmD
    Director Medication Safety
    Geisinger Medical Center
     
    Chris Raup, MSN
    System Director, Risk Management and Patient Safety Legal Tips
    Geisinger Medical Center
     
    Cindy Sheridan
    Associate Chief Legal Officer, Litigation Services     
    Geisinger Medical Center         
     
    Megan Shetterly
    Patient Safety Advisor, PA Patient Safety Authority 
    Geisinger Medical Center
     
    Dr. Divvy Upadhyay
    Program Manager Safer DX
    Geisinger Medical Center
     
    Rachel Van Loan
    Manager Quality Optimization
    Geisinger Medical Center

    Guest Speakers:

    Shawn Kepner
    Data Scientist
    PA Patient Safety Authority 

    Accreditation 

    In support of improving patient care, Geisinger College of Health Sciences is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

     

     

    As a Jointly Accredited Organization, Geisinger College of Health Sciences is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 6.5 clinical continuing education credits.

    Credit Designation 

    Geisinger College of Health Sciences designates this live activity for a maximum of 6.5 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the educational activity. 

    Geisinger College of Health Sciences designates this live activity for 6.5 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity. 

    This live activity is approved for 6.5 contact hours (.65 CEUs) of continuing pharmacy education credit JA0008072-0000-24-053-L05-P.

    Geisinger College of Health Sciences has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria.  This  activity is designated for 6.5 AAPA Category 1 CME credits.  PAs should only claim credit commensurate with the extent of their participation. 

     

     

    This activity was planned by and for the healthcare team, and learners will receive 6.5 Interprofessional Continuing Education (IPCE) credits for learning and change.

     
     

    Disclosure Policy 

    Faculty and all others who have the ability to control the content of continuing education activity sponsored by Geisinger College of Health Sciences must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s). 

    Commercial Support 

    None

    Available Credit

    • 6.50 AAPA Category I CME
    • 6.50 ACPE
    • 6.50 AMA PRA Category 1 Credit™
    • 6.50 ANCC
    • 6.50 ASWB
    • 6.50 Participation Credit

    Price

    Cost:
    $100.00
    Please login or register to take this course.

    Geisinger employees are no longer required to use a coupon code to charge AU/Cost Centers. Cost Center will now appear as a payment option when you Checkout.