Speaker(s): 

Krista Kull, Staff Member, Geisinger - has nothing to disclose.

Trudy Bennett, Staff Member, Geisinger - has nothing to disclose.

Randy Huber, Staff Member, Geisinger - has nothing to disclose.

Jessica Pusti, Staff Member, Geisinger - has nothing to disclose.

James Snyder, Staff Member, Geisinger - has nothing to disclose.

Joanna Coons, Staff Member, Geisinger - has nothing to disclose.

Kim Rohrer, Staff Member, Geisinger - has nothing to disclose.

Maria Scopelliti, Staff Member, Geisinger - has nothing to disclose.

Moderator(s): 

Joanna Coons, Staff Member, Geisinger - has nothing to disclose.

Kim Rohrer, Staff Member, Geisinger - has nothing to disclose.

Learning Objectives: 

At the conclusion of this session, the participant should be able to: 

  • Produce a more inclusive and cohesive environment by recognizing and utilizing individual team member's strengths, promoting better teamwork and collective problem-solving.
  • Assemble trust, demonstrate open communication, and apply improved collaboration among team members, leading to measurable growth in overall productivity and operational success.
  • Construct data-driven changes to service delivery and operational processes based on patient feedback, leading to measurable improvements in patient satisfaction.
  • Design strategies to create a more positive, resilient, and productive workplace culture, contributing to staff well-being and improved operational outcomes.

Disclosure of Relevant Financial Relationships with/without Commercial Interests:

The Planning Committee consisting of Kimberly Rohrer, MSN, MBA, Denise Torres, MD, Maria Scopelliti, MHA, Joanna Coons, RN, MSN, and Jennifer Koehler PA-C have no identified disclosures. 

CE Committee Member/Content Reviewers have nothing to disclose. 

Any/All relevant financial relationships have been mitigated. 

Content Disclosure: 

This presentation/content is HIPAA compliant. 

Commercial Support for this Session

None

Session date: 
01/15/2026 - 8:00am to 4:00pm EST
Location: 
Geisinger Medical Center and Virtual via Teams
Danville, PA 17822
United States
  • 5.00 AAPA Category I CME
  • 5.00 AMA PRA Category 1 Credit
  • 5.00 ANCC
  • 5.00 Participation Credit
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