Speakers:

Abigial Santmyer, MHA – Geisinger Staff - nothing to disclose 

Edward Beitz, Geisinger Staff - nothing to disclose 

Amy Tirpak, Geisinger Staff - nothing to disclose 

Stephanie Andreacci, Geisinger Staff - nothing to disclose 

Maria Scopelliti, MHA, Geisinger Staff - nothing to disclose

Learning objectives:

• define the patient litigation process, and identify risks in healthcare settings, including patient safety, root cause analysis, and policy development and how to reduce risk.
• Write more meaningful performance evaluations in order to better develop employees' performance in relation to their job tasks, and better align their work with system goals.
• Better align themselves with the system's vision and find a more meaningful purpose in the work they are contributing.
• Adapt to change, reduce stress, and lead their teams through challenging environments.