Speakers:

Abigail Santmyer, MHA – Geisinger Staff - nothing to disclose 

Brion Liberman, Geisinger Staff - nothing to disclose 

Becky Miller, Geisinger Staff - nothing to disclose 

Heather Kirby, Geisinger Staff - nothing to disclose

Kimberly Rohrer, MHA - nothing to disclose

Learning objectives:

At the conclusion of this session, the participant should be able to:

• Leaders will be able to identify the role they play in representing healthcare worker’s interests. Being aware of union dynamics helps leaders address employee concerns, negotiate fair labor practices, and maintain a positive environment, ultimately impacting the quality of patient care.
• Demonstrate use of Microsoft Excel to organize and analyze data into pivot tables that present high-level visual summaries, trends, and patterns that will aid in QI projects and other operational assessments.
• Illustrate the organizational vision and values,  and the strategic plan that outlines enterprise priorities, objectives and key results that are supported by the work of every employee. Leaders will be able to outline large projects or initiatives they intend to work on during the year, and how this work aligns to the enterprise priorities and objectives. These initiatives will be specific, measurable, achievable, realistic, and time-bound — or SMART.
• Cite action plans to improve the overall work environment and relationship with employees to decrease turnover.

Disclosure of Relevant Financial Relationships with/without Commercial Interests:

The Planning Committee consisting of Abigail Santmyer, MHA, Activity Director, Denise Torres, MD, Maria Scopelliti, MHA, Kimberly Rohrer, MSN, MBA, Jen Koehler, PA-C and Kristina Schrull Valiente, MBA, MHA, BS, RRT have no identified disclosures.

CE Committee Member/Content Reviewers have nothing to disclose.

Any/All relevant financial relationships have been mitigated.

Content Disclosure:

This presentation/content is HIPPA compliant.

Commerical Support for this Session:

None.