Presenter:
Mark Allred, MSN, RN, NPD-BC, CNOR
Geisinger Medical Center
 
Objectives:
  • Define Verbal Judo
  • List the five universal truths
  • Describe techniques to retain professional face
  • Describe the 8 step meet and greet and 5 step hard style
Session date: 
12/13/2023 - 11:30am to 12:30pm EST
Location: 
Virtual
United States
See map: Google Maps
Add to calendar: 
  • 1.00 AAPA Category I CME
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 ANCC
  • 1.00 Participation Credit
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