Speaker(s): 

Kimberly Eiden, SPHR, SHRM-SCP, BA, Geisinger, nothing to disclose

Joni Olshefski, SPHR, SHRM-SCP, BS. Geisinger, nothing to disclose

Nicole Woll, PhD, MEd, Geisinger, nothing to disclose

Learning Objectives: 

At the conclusion of this session, the participant should be able to: 

• Define conflict and define the types of workplace conflict
• Identify how your behaviors determine paths of conflict
• Review the different types of conflict
• Apply conflict resolution techniques to effectively manage conflict, achieve positive outcomes and build relationships

Disclosure of Relevant Financial Relationships with/without Commercial Interests:

The Planning Committee consisting of Lori Veliu, MSEd, Melissa Presto, BS, Kim Eiden, SPHR, SHRM-SCP, Joni Olshefski, SPHR, SHRM-SCP, Lisa Hendricks, MSN, and Brytanie Marshall, MD have no identified disclosures. 

CE Committee Member/Content Reviewers have nothing to disclose. 

Any/All relevant financial relationships have been mitigated. 

Content Disclosure: 

This presentation/content is HIPAA compliant. 

Commercial Support for this Session

None