Speaker(s): 

Kim Eiden, SPHR, SHRM-SCP, Staff Member, Geisinger - has nothing to disclose.

Joni Olshefski, SPHR, SHRM-SCP, Staff Member, Geisinger - has nothing to disclose.

Janet Tomcavage, MSN, RN, Staff Member, Geisinger - has nothing to disclose.

Moderator(s): 

N/A

Learning Objectives: 

At the conclusion of this session, the participant should be able to: 

• Define conflict and define the types of workplace conflicts

• Identify how your behaviors determine paths of conflict

• Review the different types of conflict 

• Apply conflict resolution techniques to effectively manage conflict, achieve positive outcomes and build relationships

Disclosure of Relevant Financial Relationships with/without Commercial Interests:

The Planning Committee consisting of Julene Campion, MS, Kim Eiden, SPHR, SHRM-SCP, Joni Olshefski, SPHR, SHRM-SCP, Lisa Hendricks, MSN and Brytanie Marshall, MD have no identified disclosures. 

CE Committee Member/Content Reviewers have nothing to disclose. 

Any/All relevant financial relationships have been mitigated. 

Content Disclosure: 

This presentation/content is HIPPA compliant. 

Commerical Support for this Session

None.