Cultivating Respect, Safety and Trust Workshop - November 2, 2026

May 27, 2026

Hand writing "Cultivating Respect, Safety and Trust... on a whiteboard

This workshop on interprofessional communication and conflict is organized into three segments:
 

Segment 1: Brief didactic components (i.e., on empirical studies and findings concerning the importance of effective interprofessional communication in health care; on guidelines for responding to disrespect and fostering respect; and on conflict resolution strategies and skills)

Segment 2: Interactive, participant-engaged components (i.e., reflecting on the experience of effective and ineffective communication within and across teams)

Segment 3: Boalean (Forum) Theater comprised of several clinical scenarios involving ineffective interprofessional communication and conflict enacted by actors from the Healthcare Communication Program. With the scenarios, participants will be challenged to formulate communication strategies “in the moment” and to enact them to “test” their viability as responses. 

Workshop Instructions:

  • Click the Register button to enroll. Thereafter, click the Start button to view the workshop evaluation and any additional online workshop components.
  • Completion requirements: You must attend the workshop, then complete the online learner evaluation to show completion.

Target Audience

Geisinger Employees GMC: This workshop is designed for physicians (allopathic and osteopath) from all specialties: nurses, pharmacists, advanced practitioners - i.e. members of most disciplines/specialties engaged in caring for patients, as well as resident-level learners from these disciplines. Other learner groups such as respiratory therapists, care managers, health care administrators and leaders would also benefit from this education. 

Learning Objectives

At the completion of this course, the participant should be able to:

  • describe the need and evidence-based rationale for - as well as challenges in - improving interprofessional communication 
  • identify communication skills and strategies for responding to disrespect, demonstrating respect, and resolving conflict
  • apply these skills and strategies after practicing in structured opportunities 
Course summary
Available credit: 
  • 4.00 AMA PRA Category 1 Credit™
  • 4.00 ANCC
Course opens: 
05/27/2026
Course expires: 
10/05/2027
Event starts: 
05/27/2026 - 3:19pm EDT
Event ends: 
05/27/2026 - 5:19pm EDT
Part of: 
ICC - Cultivating Respect, Safety and Trust Workshop
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7:45 AM   
Introductions, Coffee/tea  

 

8:00 AM
Evidence of Effective and Ineffective Interprofessional Communication
Exercises: Recall, Reflect, Share 

 

9:30 AM
Break

 

9:40 AM
Demonstrating Respect and Responding to Disrespect, Resolving, and Transforming Conflict  
Exercise: Speak-Outs Reports of the Experience Disrespect/Respect  

 

10:40 AM
Boalean theater/Theater of the Oppressed 
Interactive Role-Play of Disrespectful Encounters and How to Mitigate Them

 

12:25 PM
Debrief, 2 Takeaways

 

12:30 PM
Evaluations/Adjournment

Weis Center for Research, Classroom 102, GMC
United States

Geisinger Faculty

Nicole Branning, MD
Speaker
Podiatrist

Stacey Cummings, MD
Speaker
Physician Pediatrics General

Dan Davis, PhD, HEC-C
Speaker
Associate Chief, Clinical Ethics
Director, Healthcare Communication Program (HCP)

Samantha Lee, EdD
Speaker
Assistant Director, Healthcare Communication Program (HCP)

Samantha Norton, MFA
Speaker
Senior Education Specialist, Healthcare Communication Program (HCP)

David Ross, MD
Speaker
Physician, Sports Medicine
Healthcare Communication Program Core Faculty

Lisa Schroeder, MD
Speaker
Physician, Rheumatology 
Healthcare Communication Program Core Faculty

Jonathan Swinden, MD
Activity Planner
Physician Hospitalist
Healthcare Communication Program Core Faculty

Brian Voelcker, MFA
Activity Planner
Senior Education Specialist, Healthcare Communication Program (HCP)

Content Disclosure

The faculty has attested that their presentations and/or content are HIPAA compliant.  
 
Individuals in a position to control educational content for this activity have disclosed no relevant financial relationships. 
 
CE Committee Members/Content Reviewer(s) have disclosed no relevant financial relationships with commercial interests. 
Robert Cooney, MD, MSMedED, FACEP
 
*Any/All relevant financial relationships have been mitigated.  

Accreditation 

In support of improving patient care, Geisinger College of Health Sciences is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team

 

Credit Designation 

Geisinger College of Health Sciences designates this live activity for a maximum of 4 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the educational activity. 

Geisinger College of Health Sciences designates this live activity for 4 contact hours for nurses. Nurses should only claim credit commensurate with the extent of their participation in the educational activity. 

This live activity is approved for 4 contact hours (0.4 CEUs) of continuing pharmacy education credit JA0008072-0000-26-pending.

 

Disclosure Policy 

Faculty and all others who have the ability to control the content of continuing education activity sponsored by Geisinger College of Health Sciences must disclose to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s). 

Commercial Support

None

Available Credit

  • 4.00 AMA PRA Category 1 Credit™
  • 4.00 ANCC
Please login or register to take this course.

To register, select "Register", then provide any Dietary Preferences and Accommodation Requests, click "Save". The course will open in Ethos, since this is an in-person conference, you can then close the page.